As a new client of our veterinary hospital in Barrie, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly by our receptionist staff and you will be ushered into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We apologize in advance and will ensure these are minimized as much as possible. In case of such delays, “Sheldon” our clinic rabbit and our tropical fish are more than happy to keep you company!

You will normally be seen by one of our experienced Veterinarians who will take a detailed history of your pet and ask you questions about any concerns you might have.  The veterinarian will then examine your pet, answer your questions and plan further diagnostics or treatment as necessary together with you.  You may see one of our Technicians to wrap things up, and he/she will provide you with further educational information and answer any routine wellness and care questions for you.  Our customer service representatives will handle billing and schedule any needed follow up appointments.

We are excited to meet you and your human and animal family members!